TERMS AND CONDITIONS
We cannot accept responsibility for delays on the part of any delivery company we use nor can we reimburse any loss incurred by the customer by late delivery of goods due to these delays.
We cannot accept any returns of custom printed orders unless there is a fault with either the garments or printing.
If you have any problems with your order please notify us within 14 days of receiving it, otherwise we will assume it has been accepted & checked. Depending on the circumstances you may not be entitled to a refund or reprint after this period. If there is an issue with your order such as faulty garments or printing errors we will reprint these for you free of charge.
Unless specifically agreed, all invoices are payable immediately.
When placing an order with IPS the customer accepts sole responsibility for copyright and the reproduction of images. It is deemed you are the owner / have permission to reproduce artwork files.
Turnaround times are typically 14 days, not including bank holidays. Please note this is estimated and not a guaranteed promise of delivery within this time frame.
We will send a proof to you for approval before printing, showing the print size, position & print colours. Please not that proofs are intended as a visual guide and are not 100% accurate to scale. If you have specific dimensions please let us know this prior to printing.
We cannot take responsibility for any mistakes on the proof if it has been approved, so please check this carefully. We cannot guarantee that the digital colours displayed on the proof are completely accurate as monitor displays vary.
By placing an order with Interplanetary Print Syndicate you are deemed to have accepted the above terms & conditions.