How do I place an order?
There are many variables in custom t-shirt printing (garment type, number of ink colours and quantity of garments) so for an accurate quote or to place an order please email us at firstname.lastname@example.org
What is the best way to supply my artwork?
Ideally we require your artwork in vector format (.ai .eps .pdf) but other file types can also work. If you are sending us a jpeg, please be sure it is at least of high-resolution.
We can work with just about anything but if it needs to be heavily art worked or re-drawn there will be an art working fee.
What is your turnaround time?
Our standard turnaround for bulk custom orders is approximately 2-3 weeks depending on how busy we are. We can often get things done quicker so if you have a deadline please do let us know. If you require a job to be turned around quicker than 7 working days we will do our best to do this but there will be a £25 express order charge.
We aim to deliver personalized items from our online shop within 7 days if you are UK based. International delivery may take a little longer depending on where you are.
What are your delivery costs?
We offer free delivery on all orders over £175 ex. VAT within the UK. For orders under £175 delivery is £7.20.
Please contact us for international rates.
Can I order a single garment with my artwork on it?
Unfortunately, due to the set up involved in custom t-shirt printing, it’s not feasible for us to print single garments using this method. For more information on how screen printing works please visit our printing info page – how screen printing works.
Do you have a minimum order quantity?
Yes we do. The minimum order quantity is 10 garments for 1 colour designs, 20 garments for 2 colour designs and 50 garments for 3+ colours.
Why do you have a minimum order quantity?
We have a minimum order quantity due to the initial set up required for screen printing. A separate screen needs to be produced for every print colour in your artwork, which is a time consuming process. However, the minimum order quantity relates to the design rather than the garments, so you could order 50 different sizes, colours or styles provided the print is the same.
Are there any set up charges?
No. We do not charge any fees for set up as long as the minimum order quantity has been met.
Why does it cost more to print more colours?
This is because each colour in a design is printed individually by hand, so printing a 6 colour design is a great deal more time consuming and requires 6 times the amount of materials than a single colour design.
We have ordered with you before but we only need a couple of extra garments, can you print them?
We will keep your artwork set-up on screens for 8 weeks after your most recent order. If that time passes, we will reclaim the screens for another print job. If you need to order additional garments within that 8 week time frame we can do that for you no problem. If that 8 week period has elapsed, we will need to set up your screens again and the minimum order quantity will apply.
How can I make my order cost less?
There are three ways in which you can reduce the price of screen printed clothing.
1. Order a higher quantity. A large part of the cost of screen printing is in the setup. Ordering a higher volume will reduce the price per unit so ordering everything in bulk will always be more cost effective. Remember you can mix and match sizes, colours and styles to increase the quantity of your order, as long as everything is getting the same print.
2. Reduce the number of print colours. The printing process involves setting up and putting down each individual colour. This means that if you have 6 colours in a complex design, you’ll find the cost per unit proportionally higher. Simple, single colour designs are the most cost effective way to go.
3. Reduce the number of print positions. Lose that back, neck or sleeve print, and stick with the traditional front print area if you’re looking for something more affordable.
Can you print on my own garments?
It depends on the garments but in a lot of cases we can print on garments supplied by the customer. However, there is a certain degree of risk involved in screen printing and minor printing errors do occur on occasion. If you are supplying your own garments you must accept that one or two may need to be replaced.
Do you print with vinyl?
No. The only thing we will use vinyl applications for is garment personalisation, such as individual names and numbers. We will not print designs with vinyl as we feel it produces a poorer finish and is far less durable, as well as more expensive.